Code Enforcement

The mission of the Surf City Code Enforcement team is to improve and maintain the quality of life for neighborhoods throughout the Town.
Upgrade and preserve the housing stock. Support positive attitudes of residents, homeowners, investors, lenders, appraisers,
and realtors towards the neighborhood. Achieve voluntary compliance with code provisions. If you have any questions please
contact us as voluntary compliance and education are our first priorities.

What is Code Enforcement?

Code Enforcement is the enforcement of the Town of Surf City’s local laws (Surf City Municipal Code), primarily about the upkeep of properties and the removal of public nuisances. Most violations of local laws enforced by the Code Enforcement section are handled with an administrative process which is an approach to get property owners to comply with the law and maintain the appearance, function, safety and “quality of life” of neighborhoods. Besides the administrative process, civil and criminal processes are sometimes used to solve violations also.

Common code violations are:

  • Overgrown foliage blocking stop signs, impeding lines of sight
  • Encroachments in the public right of way (construction, fences, walls etc.)
  • Dumping of hazardous materials into the storm drains
  • Sign violations, including signs in the public right-of-way, non-permitted signs, flyers & A-Boards
  • Violations of commercial and residential site plan requirements
  •  Junk Vehicles
  • Trash, litter, debris & rolling trash carts in from the right-of-way within 24 hours of pickup
  • Fats, Oils & Grease
  • Minimum Housing

Who should I contact for a Code Enforcement question?

Email:  codeenforcement@surfcitync.gov

Fax complaint to:
910-328-3308

Phone Numbers:
Code Ordinance Issues (910) 328-7711
Police Department Issues (910) 328-7711
Fire Department Issues (910) 329-1260
Stormwater or Fats Oil and Grease Issues (910) 340-1708

Office Location & Mailing Address:
Surf City Police Department
305 N New River Dr.
PO Box 2515
Surf City, North Carolina 28445

Office Hours: 
Monday - Friday
8:00 A.M. to 5:00 P.M.

If you would like to file a request for Code Enforcement, please submit one here: Complaint Form
It is Code Enforcement’s policy to keep the source of the complaint confidential. There is a potential, however, that Code Enforcement may be ordered to reveal this information in a court proceeding.

Who handles Code Enforcement violations?

Code Enforcement, a section of the Community Development Department, has the primary duty to investigate and use the administrative, civil and/or criminal processes to resolve code enforcement violations.

Code enforcement officers have the authority and powers needed to gain compliance with the laws. They may use whatever legal and administrative solutions allowed by local law or state law. Voluntary compliance is always the first choice.