Code Enforcement

The mission of the Surf City Code Enforcement team is to improve and maintain the quality of life for neighborhoods throughout the Town.

Upgrade and preserve the housing stock. Support positive attitudes of residents, homeowners, investors, lenders, appraisers, and realtors towards the neighborhood. Achieve voluntary compliance with code provisions. If you have any questions please contact us as voluntary compliance and education are our first priorities.

Code Enforcement Spotlight (1)

The Surf City Code Enforcement Program will be presenting a series of items over the next several weeks highlighting different services and programs to help keep our Town beautiful! This week we'll be highlighting the solid waste containers (trash and recycling containers) roll back program.

Did you know?
Trash and recycling containers must be brought back to the residence or business within a day of service? That failure to do so may result in fines? That the Town offers a service to do this with a small fee?

If you are interested in enrolling in rollback service or to request additional carts please call 910-328-4131 ext. 109

What is Code Enforcement?

Code Enforcement is the enforcement of the Town of Surf City’s local laws (Surf City Municipal Code), primarily about the upkeep of properties and the removal of public nuisances. Most violations of local laws enforced by the Code Enforcement section are handled with an administrative process which is an approach to get property owners to comply with the law and maintain the appearance, function, safety and “quality of life” of neighborhoods. Besides the administrative process, civil and criminal processes are sometimes used to solve violations also.

Common code violations are:

  • Trash cart violations are enforced when carts are not rolled back by 6pm day after
  • Sign violations, including signs in the public right-of-way, non-permitted signs, off-site signs
  • Overgrown foliage blocking stop signs, impeding lines of sight
  • Encroachments/obstructions in the public right-of-way/spaces (construction, fences, walls etc.)
  • Nuisances (grass in excess of 18 inches, conditions that would be suitable habitat for vermin)

Who should I contact for a Code Enforcement question?

Office Location & Mailing Address:
116 South Topsail Drive
Surf City, North Carolina 28445

Office Hours:
Monday - Friday
7:30 A.M. to 4:00 P.M.

If you would like to file a request for Code Enforcement, please submit one here: Complaint Form
It is Code Enforcement’s policy to keep the source of the complaint confidential. There is a potential, however, that Code Enforcement may be ordered to reveal this information in a court proceeding.

Who handles Code Enforcement violations?

Code Enforcement, a section of the Community Development Department, has the primary duty to investigate and use the administrative, civil and/or criminal processes to resolve code enforcement violations.

Code enforcement officers have the authority and powers needed to gain compliance with the laws. They may use whatever legal and administrative solutions allowed by local law or state law. Voluntary compliance is always the first choice.

  1. Scott Hitchings

    Code Enforcement Officer