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The Key Card will serve as your "key to the town" and will expedite access back into Surf City after an evacuation after a disaster. Key Cards will only be issued to Island residents (owners, long term renters) and property managers. If you are a resident of the Mainland portion of Town, you will not need a Key Card.
New property owners may obtain two initial keys at Town Hall. Town Hall is located at 201 Community Center Drive between the hours of 8am-5pm; Monday – Friday. Request may be mailed to PO Box 2475 Attn: Stephanie Hobbs, Town Clerk Surf City, NC 28445; emailed to firstname.lastname@example.org; or faxed to 910-328-1746. Proof of property ownership (deed/ utility bill), a valid government issued ID, and a re-entry application will be required for issuance.
No, every property owner will receive two keys, multiple property owners will receive a maximum of two keys. Property owners are responsible for the delegation of all key cards to proper parties.
Replacement Key Cards can be purchased in instances of loss or damage for a fee of $3.00. In these situations, the lost Key Cards will be "flagged" in our system and will be deactivated. Please note, these "flagged" Key Cards can NOT be used to gain entry to the Island, If you locate a "lost" card, either destroy it, or return it to Town staff. This process ensures the integrity of the system and prevents unauthorized persons for accessing restricted areas.
Yes, long term renters are allowed (and encouraged) to receive a Key Card. For clarification, a "long term renter" is any person who rents a residence from another party, for a contractual period of at least 6 months. You will need to present a copy of your lease/contract along with your application for verification. If you extend your rental contract/agreement, you will need to let us know so we can update your Key Card account, as it will only be activate on the dates contained in the contract/agreement on file.
Every property owner of improved property shall purchase and display in a conspicuous place on the property the number assigned which shall be of a type approved by the town council and at least six (6) inches in height. 08/06/2019
Every property owner of an ocean-front lot shall place their assigned street number on the ocean side of the primary structure.
Click here to get information directly from NC Department of Insurance.
Monday through Friday, 8 a.m. to 5 p.m. Except for Holidays. Please see Town Calendar or contact Town Hall.
Dog licenses (PDF) are available upstairs in Town Hall.
Town Council Meetings are at 6:30 p.m. at the Surf City Community Center Gym. Find more information on the Council page.
The Planning Board meetings are scheduled for the second Thursday of every month at 5:30 p.m.
Permits are issued for driving on the beach for fishing purposes only September 10 through May 15. Permits are issued at the Surf City Police Department located at 305 N New River Drive between the hours of 8 a.m. to 5 p.m., 7 days a week.
There is no cost for handicap individuals. They may drive on the beach for recreational access or fishing, only during permitted time frames. For more information, contact Town Hall.
Vote at the Folkstone Freewill Baptist Church located at:133 Old Folkstone Road Holly Ridge, NC 28445Onslow County Board of Elections
Pender County ResidentsVote at the Surf City Island Fire Station located at:200 Wilmington Avenue Surf City, NC 28445
All Surf City residents living from South of Watts Landing road or Highway 17 West will vote at the Cape Fear Community College at 621 Highway 210 East.
Pender County Board of Elections
Pender County Voting Precincts
13567 NC Highway 50 Unit DSurf City, NC 28445Phone: 910-329-1427
(Across the parking lot from Food Lion)
Hours:Monday through Friday 10 a.m. - 1:30 p.m. and 2:30 - 4 p.m.Saturday 10 a.m. - Midnight
When is residential garbage pickup?
Garbage pickup is based on your location, click on the following links to view your schedule:
Put your cart out the night before the scheduled pickup and no more than three feet from the roadway. Only household trash is picked up. No yard debris or building materials will be picked up. Do not leave bags on the ground, they will not be picked up.
Recycle and Trash is picked up the same day!
Cardboard should be taken to the IGA during regular business hours. Check in with cashier and unload at the side door.
Utility bills may be sent by mail, dropped off to the utility clerk in town hall, or placed in the drop box located at the front entrance to town hall. If the utility clerk is not at her desk please take your payment upstairs and someone will help you. Bank drafting for your utility bill is highly recommended.
Utility bill may be sent by mail to:
P.O. Box 1415Jacksonville NC 28540
Or dropped off to the utility clerk at:228 Georgetown RoadJacksonville, NC 28540or212 N Dyson StreetHolly Ridge, NC 28445or paid online
All Onslow County Residents utility billing goes through ONWASA at 910-455-0722. Bank drafting for utility bill is highly recommended.
It is located at 302 Tortuga Lane (a gravel road). It is off of Charlie Medlin Drivr on the mainland. Call 910-328-3377 for more information.
2007 Animal Planets "Hero of The Year."
Sea Turtle Hospital Website
If the wedding is held within the town limits of Surf City a permit is not required, but it's a good idea to check with the Parks and Recreation Department at 910-328-4887 to see if anything else will be happening at the location that you want to use. Also make the Police Department 910-328-7711 aware of the event. The wedding party and guests should be aware that cars must be parked completely off all paved streets, bike paths and sidewalks.Walking on or disturbing the dunes is not allowed.
If you are concerned about the integrity of your home, mold, decks, windows, roof concerns, water intrusion or any other multitude of issues that may arise during a vacation or home ownership the Town recommends the following:
You may pick up a copy of the report typically, the next business day following the reporting of the incident at the Surf City Police Department 305 N. New River Drive between the hours of 8:00 AM and 5:00 PM Monday through Friday. It may, however, take between 3-5 business days before accident report is available.
The Surf City Police Department does not and cannot provide this service. Fingerprints may be obtained at the Pender County Sheriff's Office (910-259-1212) 605 E. Fremont St. Burgaw, NC. Tuesday & Thursday 8:00 AM - 11:30 AM and 1:00 PM - 4:00 PM. The fee is $10. Onslow County Sheriff's Office (910-455-3113) 717 Court St. Jacksonville, NC. Monday - Friday By Appointment Only. The Fee is $10.
We all have old prescriptions in our medicine cabinet or random pills in our bathroom drawers that we can’t quite remember the name of. You might think it’s smart to hold on to them JUST IN CASE, but those drugs you’re letting languish in your home could lead to addiction, be swallowed by a child or grandchild, make someone sick because they’re out of date, or even harm the water supply when you flush them down the drain. The Surf City Police Department is making it easy for you to get rid of those drugs – just stop by the police department at 305 N. New River Drive and drop them in the drug disposal box right in the lobby. No questions asked! No paper work to fill out! You can come by any time 8am to 5 pm, 7 days a week.
The police department does offer this service. An officer will spend about 30 minutes with you covering basic safety information and teaching you how to properly install your car seat. Please make sure to bring your car manual and car seat manual. Please call 910-328-7711 to schedule an appointment.
When a case is assigned to a uniformed officer for follow-up investigation, that officer will contact the victim within 5 working days. When cases are assigned to members of the investigative team they are to contact the victim within 72 hours following assignment of the case. Both uniformed officers and investigators are responsible for maintaining contact with the victim as necessary throughout the investigation.
No. If no leads, evidence or other information is available, then the case is placed in an inactive file. Often, inactive cases are cleared at a later date through information developed from active cases. We encourage you to report all criminal violations to the police department. If you have a question or additional information about your case that may help us solve it, please contact the police department.
The police department only receives property in three ways: evidence, found property, and confiscated property. Property may be claimed at the police department by appointment only. Call to schedule your appointment. In order to claim property you must have current picture ID. There must be sufficient supporting information to prove ownership of any property to be claimed. Property collected as evidence can only be claimed with a court order which is obtained from court after the case has been tried. You may call 910-328-7711 if you have questions about claiming property.
Voluntary annexation means that a property owner has requested that the property they own be annexed or brought into the jurisdiction of the Town of Surf City.
Anyone voluntarily annexing into the Town of Surf City will be eligible for all services provided by the Town of Surf City:
If water and sewer lines are in front of your property then you will as a Surf City citizen / property owner be allowed to tie into the system. If water and sewer does not run past your house it will be the responsibility of the land owner or developer voluntarily annexed property to extend services to their property.
Any property that is within three (3) miles of the contiguous city limits of the Town.
If you are not within the jurisdiction of the Town of Surf City then you will still be required to follow the rules and regulations set forth by the county. You will not be annexed into town just because your neighbor(s) have applied for annexation. Also, you will not be required to follow the rules and regulations required for properties within the Town and you will not have to pay Town of Surf City taxes.
You will need to fill out the appropriate application form which can be obtained from SurfCityTown Hall, call us at 910-328-4131. All applications must have a metes and bounds descriptions and a boundary survey no larger than 8.5 inches by 14 inches.