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1. What is a Key Card?

The Key Card will serve as your "key to the town" and will expedite access back into Surf City after an evacuation after a disaster. Key Cards will only be issued to Island residents (owners, long term renters) and property managers. If you are a resident of the Mainland portion of Town, you will not need a Key Card.

2. I just moved to Surf City. How do I receive a Key Card?

New property owners may obtain two initial keys at Town Hall. Town Hall is located at 201 Community Center Drive between the hours of 8am-5pm; Monday – Friday. Request may be mailed to PO Box 2475 Attn: Stephanie Hobbs, Town Clerk Surf City, NC 28445; emailed to shobbs@townofsurfcity.com; or faxed to 910-328-1746. Proof of property ownership (deed/ utility bill), a valid government issued ID, and a re-entry application will be required for issuance.

3. Can additional Key Cards be purchased?

No, every property owner will receive two keys, multiple property owners will receive a maximum of two keys. Property owners are responsible for the delegation of all key cards to proper parties.

4. How do I obtain a replacement Key Card?

Replacement Key Cards can be purchased in instances of loss or damage for a fee of $3.00. In these situations, the lost Key Cards will be "flagged" in our system and will be deactivated. Please note, these "flagged" Key Cards can NOT be used to gain entry to the Island, If you locate a "lost" card, either destroy it, or return it to Town staff. This process ensures the integrity of the system and prevents unauthorized persons for accessing restricted areas.

5. I am a renter, can I get a Key Card?

Yes, long term renters are allowed (and encouraged) to receive a Key Card. For clarification, a "long term renter" is any person who rents a residence from another party, for a contractual period of at least 6 months. You will need to present a copy of your lease/contract along with your application for verification. If you extend your rental contract/agreement, you will need to let us know so we can update your Key Card account, as it will only be activate on the dates contained in the contract/agreement on file.