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1. What is a Key Card?

The Key Card will serve as your "key to the town" and will expedite access back into Surf City after an evacuation. Key Cards will only be issued to Island residents (owners, long term renters) business owners, and property managers. If you are a resident of the Mainland portion of Town, you will not need a Key Card.

2. I just moved to Surf City. How do I receive a Key Card?

New property owners are encouraged to complete the Key Card application web form located here. 

3. Can additional Key Cards be purchased?

No, every property owner will receive two keys, multiple property owners will receive a maximum of two keys. Property owners are responsible for the delegation of all key cards to proper parties.

4. How do I obtain a replacement Key Card?

Please complete the web form located here, Lost Key Cards will be "flagged" in our system and will be deactivated. Please note, these "flagged" Key Cards can NOT be used to gain entry to the Island, If you locate a "lost" card, either destroy it, or return it to Town staff. This process ensures the integrity of the system and prevents unauthorized persons for accessing restricted areas.

5. I am a renter, can I get a Key Card?

Yes, long term renters are allowed (and encouraged) to receive a Key Card, which can be applied for here. For clarification, a "long term renter" is any person who rents a residence from another party, for a contractual period of at least 6 months.

If you are a renter who is renting a property for less than 6 months, please contact your landlord or property manager and inquire on using one of their cards.